Privacy Policy

Your privacy is fundamental to how we design and build our services.

Last updated: 14 October 2026

1. Information We Collect

Account Information

When you create an account, we collect basic information such as your email address, name, and any profile information you choose to provide.

Usage Data

  • ForkAI: Photos of food (processed locally when possible), nutrition logs
  • BiteLearnAI: Learning materials you upload, study progress, performance metrics
  • NoteMagicAI: Audio, video, text content you upload, generated notes and study materials
  • CollectTimeApp: No data collection (operates entirely locally)

Technical Information

For ForkAI, BiteLearnAI, and NoteMagicAI, we automatically collect certain technical information including IP address, device type, operating system, browser type, and usage analytics to improve our services.

2. How We Use Your Information

We use your information to:

  • Provide and improve our AI-powered services
  • Personalize your experience and recommendations
  • Communicate with you about your account and our services
  • Ensure security and prevent fraud
  • Analyze usage patterns to enhance functionality
  • Comply with legal obligations

3. AI and Machine Learning

Our services use artificial intelligence to provide personalized experiences:

  • ForkAI: Food recognition algorithms analyze photos for nutrition data
  • BiteLearnAI: Learning algorithms adapt to your study patterns
  • NoteMagicAI: AI processes audio, video, and text to generate notes and study materials
  • CollectTimeApp: No AI processing (operates entirely locally)
  • All AI processing prioritizes accuracy while protecting your privacy

4. Data Sharing and Disclosure

We Do Not Sell Your Data

We never sell your personal information to third parties. Your data is not a product.

Limited Sharing

We may share information only in these circumstances:

  • With your explicit consent
  • With service providers who help us operate our platforms
  • To comply with legal requirements or protect rights and safety
  • In connection with a business transfer

5. Data Security

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for sensitive data
  • Regular security audits and penetration testing
  • Minimal data retention policies
  • Secure cloud infrastructure with leading providers
  • Employee access controls and training

6. Your Rights and Choices

Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications

Data Portability

You can export your data at any time through your account settings or by contacting us.

7. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: contact@mgacompanies.com.au

MGA Companies Pty Ltd (trading as ThinkBigLabs)
Privacy Officer

8. Australian Privacy Principles

As an Australian company, we comply with the Australian Privacy Principles under the Privacy Act 1988. If you believe we have not handled your personal information appropriately, you can lodge a complaint with us or with the Office of the Australian Information Commissioner.